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Web Security, IP Addresses and Cookies

Common to most online retailers we make use of "per-session" cookies to track customer progress within our site. Longer term cookies are only stored on the customers' computer, and for the purpose of facilitating login to areas of the site only available to registered users.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about a user's browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and to deliver a better and more personalised service.

Cookies enable us:

  • To estimate our audience size and usage pattern
  • To store information about your preferences, and so allow us to customise our website according to your individual interests
  • To speed up your searches
  • To recognise you when you return to our website.

You may refuse to accept Cookies by activating the setting on your browser which allows you to refuse the setting of Cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you log on to our website.

Please note that our advertisers may also use Cookies, over which we have no control. Where customer information is held in an online environment, it is held securely within an area protected by a robust and full Secure Sockets Layer (SSL) certificate utilising a 128 bit encryption protocol.

Our servers are regulalry scanned to test for security issues and loop holes.

Credit Card Security and Fraud Prevention

As part of our ongoing credit card security and anti-fraud and anti-identity theft procedures, we may, in deciding whether to accept your order, use the information you have supplied. We may make enquiries with Credit card fraud prevention authorities or companies including Verified by Visa and MasterCard secure. This assists us to protect you and us from fraudulent transactions.

We are committed to protecting your identity.

We DO NOT store your credit card details.

Privacy Policy

Geodesa Limited is committed to maintaining the privacy of all visitors and customers.

By registering or placing an order on our website, you consent to the collection, use and transfer of your information under the terms of this policy.

Changes to our privacy policy

Unless required to do so by law, we will never pass on ANY of your details to ANY third party under ANY circumstance except for payment verification, anti fraud and anti identity theft. The information you provide when purchasing from us is used solely to validate your payment and fulfill your order.

When you purchase online by credit or debit card you will be re-directed via a secure payment gateway. When registering with us you may opt to receive emails from us detailing service alerts, service updates, rate changes, account administration changes, future promotions and special offers. If you do not wish to allow us to use your information, you may opt out by letting us know, or from within your administration area in your online account.

However, if you do not wish to allow us to contact you, you will not be notified of any important changes in services, including system faults, rate changes and account administration changes.

To meet our statutory accounting and revenue legal obligations we will retain on record your contact details and order history. Note that in the event of us ever having to contact you by phone, we will ONLY discuss your order with yourself WITHOUT exception.

We use the information we collect on the site to make shopping at www.didhq.com possible and to enhance your overall shopping experience. We will never sell, trade or rent your personal information to another party.

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Accessing and updating your personal information

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. You may update your personal information through your account administration area.

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PayPal Secure

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All payments on this website are secured by PAYPAL and encrypted for your protection.

DIDhq provides you with a virtual phone number from 65 countries and thousands of cities. You can link your DIDhq number to your mobile, land-line, office, home, VoIP system, Global SIM card, PBX or conventional phone system.

DIDhq website is ran and owned by Geodesa Limited, UK Reg: 04580936 | copyright Geodesa Limited 2013